Need a Hand?

Do you have a question/comment/concern about one of our products? We're here to help! 

Customer Support Hours: 9:00AM - 6:00PM (PST)

Email: customersupport@rpnbsafe.com

Company:Ningbo Yinzhou Runping Trading Co.Ltd.

Address:ROOM 906,BLOCK A NO.933 TIANTONG NORTH ROAD,YINZHOU,NINGBO

Give us a call at (888)-425-8186 or fill out the form below.

Frequently Asked Questions

How to check California DOJ Certified info?

You can search the product via Model (RP1136 ; RP311F; RP2004 ; RP19005 ; RP19001F) is the California DOJ Certified Gun Safe, you can easily find out the information here.

How does the security cable attach ?

There is a small hole on one side of the box, you can insert the cable in and close the lid.Then the security cable attached.

How long do the batteries last?

Normally, the new batteries can be used for half a year or one year. But its also depends on the operating frequency. More frequently used, shorter batteries life.

How do I replace the key?

If you want to purchase the keys, please order directly via Replace Keys. We offer 2 keys as a set for your safe.

How do I order Accessories?

If you want to order the accessories, please order directly via Accessories.

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